Dear Loyal Family Veterinary Hospital Pet Parents,
We understand the concern that Coronavirus (COVID-19) has brought to the world and especially this area. Our hearts go out to all who have been affected by the outbreak of coronavirus (COVID-19). We would like to make you aware of the steps we are taking to protect our patients, clients, and staff.
At Loyal Family Veterinary Hospital, we believe it is our role and responsibility during this time to prioritize three things: the health of our patients, the health and well-being of our clients and staff and our ability to provide a constructive role in supporting local health officials and government leaders as they work to contain the virus. We will continue to make decisions with vigilance and courage informed by the latest science-based information.
We ask all employees and pet owners to follow the CDC guidelines to prevent the spread of disease which include: practice social distancing, cover coughs/sneezes, wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom, after nose blowing, coughing, or sneezing. If soap and water are not readily available, please use hand sanitizer.
Employees and pet owners who have symptoms of respiratory illness (cough, sneezing, shortness of breath, fever) are asked to stay home and not come to the hospital until they are free of fever (100.4 F [37.8 C] or greater) or associated symptoms for at least 24 hours without using fever reducing medication.
If you are experiencing these symptoms above and your pet has a scheduled appointment and/or an elective surgical procedure, please reach out to us to reschedule your appointment. During this time, we will waive any cancellation fees associated with cancelled or missed appointments and/or surgical procedures.
Animals and COVID-19
Currently, there is no evidence that companion animals can be infected with or spread COVID-19. We recommend you refer to the Centers for Disease Control & Prevention (CDC) for more information.
Please also know that we will maintain our normal business hours and operations as long as we can do so safely. We will close Loyal Family Veterinary Hospital if it is in the best interest for our clients and staff, or if we are directed to do so by government authorities. In any such situation, we expect hospital disruption to be temporary.
We appreciate your understanding while we navigate this dynamic and ever-changing situation. The wellness of you, your pets, and our staff is our number one priority. Thank you in advance for your understanding.
We are privileged to work with you and your pets and look forward to seeing you soon.
Doctors and Staff at Loyal Family Veterinary Hospital