To our Loyal Family Veterinary Hospital Pet Parents,
As a valued client of Loyal Family Veterinary Hospital (LFVH), we appreciate the trust you place in us. We are reaching out to inform you that LFVH is closely monitoring the current situation regarding coronavirus (COVID-19). At LFVH, we are committed to protecting the health, safety, and well-being of our clients, employees, and patients.
At this point, we will maintain our normal business hours as long as we can do so safely. However, LFVH is making some changes on how we conduct our services during this COVI-19 pandemic. We want to assure you that we are following guidelines from the Centers for Disease Control and Prevention (CDC), American Veterinary Medical Association (AVMA), Washington State Veterinary Medical Association (WSVMA), and leaders in the state of Washington. Never the less, the situation and recommendations continue to evolve so that we might have to change our approach in the future. We will close Loyal Family Veterinary Hospital if it is in the best interest for our clients and staff, or if we are directed to do so by government authorities. In any such situation, we expect hospital disruption to be temporary. Please be understanding and know that however we handle things, it is for everyone's protection.
Starting today (3/17/2020) at 12:00pm, LFVH will be implementing the following policies to protect our staff, clients, and patients:
If you are sick or not feeling well and have symptoms of respiratory illness (cough, sneezing, shortness of breath, fever), have recently traveled, or have had contact with a potentially infected individual, we will be happy to reschedule your pet's appointment or procedure at no penalty to you.
We at Loyal Family Veterinary Hospital are committed to stay open as long as possible to keep your pets healthy while keeping our clients and staff safe. Thank you for your understanding and patience during this time as we navigate this situation. We will continue to provide you with updates. For the latest updates please also follow us on Facebook at Loyal Family Veterinary Hospital.
Doctors and Staff at Loyal Family Veterinary Hospital